Contact information

Get in Touch with Verbal Velvet

Have a question about your order, sizing, or just want to say hello? We’re here to help! Drop us a message below, and our team will get back to you within 24 hours (Monday – Friday).

📬 How to Reach Us

  • Customer Support Email: verbalvelvetofficial@gmail.com

  • Response Time: 24–48 hours (excluding weekends and holidays).

  • Business Hours: 9:00 AM – 6:00 PM GMT

❓ Frequently Asked Questions

Where do you ship? We proudly offer Free Shipping to the United States and the United Kingdom on all orders!

How can I track my order? Once your hoodie or shirt ships, you will automatically receive an email containing your tracking link. Please allow 2–3 business days for production and tracking data to update.

What is your return policy? Since our apparel is printed on demand specifically for you, we accept returns or replacements if your item arrives damaged, defective, or with a printing error. Just send us a photo of the issue via email, and we will handle the rest!